Mygroup88 takes your privacy seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information – in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Important Note: This Privacy Policy applies to all users of the mygroup88 platform, including website visitors, registered members, and users of our mobile app. By using any mygroup88 service, you agree to the terms of this Privacy Policy.
At mygroup88, we understand that privacy is more than a legal obligation — it is the foundation of trust that underpins our relationship with over 500,000 Malaysian players. When you register and play at mygroup88, you entrust us with your personal information. We do not take that trust lightly.
This Privacy Policy is written in plain, straightforward language — not packed with confusing legal jargon. We want you to genuinely understand what happens to your data, not just click "Accept" without reading a thing. That's what sets mygroup88 apart.
This Privacy Policy describes mygroup88's privacy practices regarding the information we collect when you use our website at mygroup88.com, our mobile app, and all related services. It also describes the choices available to you regarding how your information is used, and how you can access and update that information.
Mygroup88 collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:
Personal Identity Information:
Contact Information:
Financial Information:
Technical Information:
| Data Category | Example | Requirements |
|---|---|---|
| Identity | Name, MyKad, date of birth | Mandatory (KYC) |
| Relationships | Email, phone number | Mandatory |
| Finance | Bank account number, e-wallet | Mandatory (payments) |
| Technical | IP address, device type | Automatic |
| Marketing | Promotional preferences, communications | Optional |
Mygroup88 collects your information through several key methods:
Mygroup88 uses the information collected for the following legitimate and transparent purposes:
Marketing: mygroup88 will not send you marketing communications without your consent. You can unsubscribe from promotional emails at any time via the "unsubscribe" link in the email or by updating your preferences in account settings.
Mygroup88 does not sell, rent, or trade your personal information to any third party for marketing purposes. However, in the course of normal platform operations, we may share your information with a limited set of third-party categories as follows:
Our Commitment: All third parties with whom we share your data are required to protect that information to a security standard equal to or higher than mygroup88's. They are not permitted to use your data for any purpose other than what is specified in their agreement with us.
Your data security is mygroup88's top priority. We continually invest in the latest security infrastructure to keep your information protected at all times. Our security measures include:
While we take all reasonable precautions, no security system is 100% foolproof. In the event of a data breach that materially affects your information, we will notify you within the timeframe required under Malaysia's PDPA.
The mygroup88 website uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of the mygroup88 platform.
Your personal data is stored on servers located in the Asia Pacific region. mygroup88 retains your data for the following periods:
In certain circumstances, your data may be processed by service providers operating outside Malaysia. When this occurs, mygroup88 ensures that such data transfers are protected by appropriate data transfer agreements and safeguards equivalent to Malaysia's PDPA standards.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal information held by mygroup88:
Request a copy of all personal information we hold about you.
Request that we correct any information that is inaccurate or incomplete.
Withdraw your consent for certain data processing at any time.
Object to the processing of your data for direct marketing purposes.
Request your data in a machine-readable format for portability.
File a complaint with the Department of Personal Data Protection Malaysia if your rights have been violated.
To exercise any of the above rights, please contact us at support@mygroup88.com with the subject line "Data Privacy Request". We will respond within 21 business days.
The mygroup88 platform is strictly for individuals aged 21 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 21.
Should we discover that we have inadvertently collected data from someone who has not met the required age threshold, we will:
If you are a parent or guardian and believe your child has registered an account at mygroup88, please contact us immediately at support@mygroup88.com.
The mygroup88 platform may contain links to or integrations with third-party services such as game providers and payment providers. This Privacy Policy applies solely to mygroup88 and does not cover the privacy practices of those third-party websites or services.
Mygroup88 is not responsible for the content, privacy practices, or security of any third-party websites. We encourage you to read the privacy policy of each website you visit separately.
Mygroup88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. When we make material changes, we will:
We encourage you to review this Privacy Policy periodically. Continued use of the mygroup88 platform after any amendments take effect constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or how mygroup88 handles your personal data, please contact our Data Protection Officer (DPO):
If you are not satisfied with our response, you have the right to file a complaint with Department of Personal Data Protection Malaysia (JPDP) under the Personal Data Protection Act 2010.
A genuine commitment to protecting every Malaysian player's data
Mygroup88 operates in compliance with the Personal Data Protection Act 2010. Every aspect of our data collection and processing has been assessed and verified to meet Malaysian legal requirements.
Your data is protected by the same 256-bit SSL encryption used by Malaysia's leading banks, including Maybank and CIMB. Your sensitive information is never stored in plain text.
Mygroup88 has never sold and will never sell your personal information to advertisers or data brokers. Your data is used solely for the purposes stated in this Privacy Policy — nothing more.
You can access, correct, or request deletion of your data at any time. Privacy settings and marketing preferences can be managed directly from within your mygroup88 account.
The mygroup88 platform undergoes regular security audits by accredited independent firms, ensuring our data protection systems stay current against the latest cyber threats.
Mygroup88's data protection team is ready to address all your privacy enquiries in Bahasa Melayu. We make sure you understand your rights without the confusion of technical jargon.
Join over 500,000 Malaysian players who trust mygroup88. Register today and enjoy a platform that is transparent, secure, and fully respectful of your privacy.